Tag: Installing heat pumps

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Blog Heat Pumps

Heat Pump Installers: Why Choosing the Right Installer Matters

Why Heat Pump Installers Matter More Than You Think

Choosing the right heat pump installers is one of the most important decisions you can make when investing in a new heat pump system.

Heat pumps are becoming a popular choice for homeowners. They can help reduce reliance on fossil fuels, improve energy efficiency, and modernise your home. But the technology only works well when it is designed and installed correctly.

At The Thermal Heat Company, we are seeing more heat pump heating systems that have been poorly designed or incorrectly installed. Sadly, this can leave customers with higher running costs, uncomfortable homes, system faults, and unexpected costs.

A heat pump is not a like-for-like boiler swap. It needs careful design, accurate heat loss calculations, and correctly sized radiators or underfloor heating. It also needs suitable pipework, proper commissioning, and clear customer guidance.

When any of these steps are missed, the system may still “work”. But it may not work efficiently.

A Poor Installation Can Cost You More in the Long Run

One of the biggest misconceptions about heat pumps is that the unit itself does all the work. In reality, the design behind the installation is what determines how efficiently the system performs.

The basic heat pump working principle is simple. A heat pump moves heat from the outside air or ground into your home. But for the system to work efficiently, it must be designed around your property.

This includes your home’s heat loss, hot water needs, radiators, underfloor heating, pipework, and controls.

If a heat pump is undersized or oversized, it may use more electricity than needed. The same can happen if it is installed with unsuitable radiators or set up to run at high flow temperatures. This can lead to higher energy bills and poor performance.

In some cases, homeowners are left paying twice. They pay for the original installation, then pay again to have the system corrected or redesigned.

This is why choosing the right installer from the beginning is so important.

Why MCS Accreditation Is Important

MCS is the UK’s recognised quality mark for renewable technologies, including heat pumps. It sets standards for the design, installation, and commissioning of renewable energy systems.

This helps customers understand what level of workmanship and process they should expect from an installer.

Using an MCS certified installer is also essential if you want to access the Boiler Upgrade Scheme. This scheme can provide eligible homeowners with government funding towards the cost of a heat pump installation.

But MCS is not just about ticking a box for a grant. It helps ensure that your installer follows a structured process.

This includes assessing your property, designing the system correctly, installing it safely, and providing the correct documentation.

You can read more about why MCS certification matters here:
https://mcscertified.com/consumers/why-mcs-certification-matters/

Why Good Heat Pump Installers Design the Full Heating System

A well-installed heat pump starts long before the unit arrives at your property.

A proper design should include:

  • Accurate room-by-room heat loss calculations
  • Assessment of existing radiators or underfloor heating
  • Correct heat pump sizing
  • Hot water cylinder suitability
  • Pipework and flow rate checks
  • Electrical requirements
  • System controls and commissioning
  • Clear handover and customer guidance

Without this, a heat pump may struggle to heat the property efficiently. This is especially important during colder weather.

At The Thermal Heat Company, we always carry out detailed design work before recommending a system. This helps ensure the heat pump is suited to the property, the customer’s lifestyle, and the heating needs of each room.

If you have been searching for heat pump installers near me or heat pump installation near me, it is important to look beyond location alone. The right installer should understand the full heating system, not just the heat pump unit.

The Cheapest Quote Is Not Always the Best Value

It can be tempting to choose the lowest quote. This is understandable, as a heat pump installation is a significant investment.

But a cheaper installation may not include everything needed for the system to perform properly. It may miss important design work, system upgrades, or commissioning.

A good installer should explain what is included. They should also explain why certain upgrades may be needed and how the system has been designed.

If a quote seems unusually low, it is worth asking what is included. Does it include a full heat loss calculation? Does it include radiator checks, cylinder changes, pipework upgrades, commissioning, and MCS certification?

The right installer will not just fit a heat pump. They will design a heating system that works.

How to Choose Good Heat Pump Installers

When choosing heat pump installers, look for a company that:

  • Is MCS accredited
  • Carries out detailed heat loss calculations
  • Explains the design clearly
  • Checks your radiators, pipework, cylinder, and controls
  • Provides realistic expectations on running costs and performance
  • Offers aftercare and ongoing support
  • Has experience with both heating systems and renewable technology
  • Provides clear documentation and handover information

You should feel confident that your installer understands the full heating system. They should not focus only on the heat pump unit.

For further guidance, you can also read the Energy Saving Trust’s domestic heat pump best practice guide here:
https://energysavingtrust.org.uk/business/support-for-your-business/green-installer/domestic-heat-pumps-best-practice-guide/

Heat Pumps Explained Simply

When customers ask for heat pumps explained in simple terms, we often say this: a heat pump can be a fantastic heating solution, but only when the full system has been designed correctly.

The heat pump, radiators or underfloor heating, cylinder, pipework, controls, and customer usage all need to work together.

If one part of the system is overlooked, it can affect comfort, efficiency, and running costs.

That is why it is so important to choose an installer who takes the time to design the system properly from the start.

Choose Heat Pump Installers Who Get It Right From the Start

A correctly designed and installed heat pump can provide reliable, comfortable, and efficient heating for many years.

But when corners are cut, the customer is often left dealing with the consequences.

Choosing experienced, MCS accredited heat pump installers gives you greater confidence. It helps ensure your system has been designed properly, installed correctly, and commissioned to perform as it should.

At The Thermal Heat Company, we believe heat pumps should be designed to work, not just installed. That is why we take the time to assess your home properly. We calculate the heating requirements and design a system that is right for you.

If you are searching for heat pump installers near me or heat pump installation near me, The Thermal Heat Company can help. We provide professional heat pump design, installation, and support across Derby, Derbyshire, and the surrounding areas.

If you are considering a heat pump, or if you are concerned that an existing system is not performing as it should, we would be happy to help.

Categories
Gas Boilers

Boiler Upgrade Scheme Grant: Could You Get Help to Replace Your Old Boiler?

Boiler Installation

Boiler Upgrade Scheme Grant: Could You Get Help to Replace Your Old Boiler?

If your current boiler is becoming too expensive to run, unreliable or due for replacement you may be wondering whether there is a boiler replacement grant available to help with the cost.

One of the main schemes homeowners are searching for is the Boiler Upgrade Scheme often referred to as the BUS grant. Despite the name, this is not a like-for-like boiler grant. Instead, it helps eligible property owners replace fossil fuel heating systems, such as gas, oil LPG or electric heating, with low carbon heating system such as an air or ground source heat pump.

What is the Boiler Upgrade Scheme?

The Boiler Upgrade Scheme is a government backed grant designed to make low carbon heating more affordable for homes and small business across England and Wales.

Current grants include:

  • Up to £7,500 towards an air or ground source heat pump installation
  • Up to £2,500 towards an air-to-air heat pump

Updated for 2026: From 21 July 2026 to 31 March 2027, eligible off-gas-grid homes and small businesses currently using LPG or heating oil may be able to access up to £9,000 towards an air source or ground source heat pump.Boiler Installers Derbyshire Nottingham Ashbourne

The grant is normally applied for as an upfront discount through your installer, so you do not usually need to claim the money back yourself.

Read more here from the Energy Saving Trust: https://energysavingtrust.org.uk/grants-and-loans/boiler-upgrade-scheme/

Is there a boiler grant for pensioners?

Many people search for a boiler grant for pensioners, but the Boiler Upgrade Scheme is not just for pensioners and is not based purely on age. Eligibility depends on your property, your current heating system and the type of low carbon system being installed.

That means pensioners, homeowners, landlords and some business may be able to explore the scheme, provided the property and installation meet the requirements.

Can I get a grant to replace my boiler?

You may be eligible if you own a property in England or Wales and want to replace an existing fossil fuel heating system with an approved low-carbon heating system.

However, not every property will be suitable straight away. Heat pumps work best when a home is properly assessed, well designed and correctly installed. Things like insulation, radiator sizes, hot water demand and available outdoor space can all determine what system is right for you.

Why speak to The Thermal Heat Company?

At The Thermal Heat Company, we believe customers deserve clear, honest advice before making big decisions about their heating.

We can help you decide:

  • Whether a heat pump could be suitable for your home
  • What the Boiler Upgrade Scheme may cover
  • What improvements may be needed in your home before installation
  • How to plan a heating upgrade that works for your property and lifestyle
  • What maintenance options are available through our boiler service plan package after installation.

Our aim is to help you make an informed decision, whether you are actively replacing your boiler now or simply researching for the future.

Thinking about upgrading your heating?

If you have been searching for a boiler grant upgrade, boiler replacement grant or boiler grant for pensioners, the Boiler Upgrade Scheme could be worth exploring.

Contact us today for friendly advice and to find out whether your property could be suitable for a heating upgrade supported with the Boiler Upgrade Scheme.

 

 

 

Categories
Heat Pumps

Why People Think Heat Pumps Don’t Work (And Why They’re Wrong)

Thermal Heat Pumps Derby Nottingham Ashbourne

Heat Pumps Don’t Work? Here's What Most Homeowners Get Wrong

If you’ve spent any time researching renewable heating, you’ve probably come across claims that “heat pumps don’t work.”

It’s one of the most common questions we hear as a heat pump installer in Derby, serving homeowners across Derbyshire, Nottinghamshire, Staffordshire, and the wider East Midlands.

The truth is simple: heat pumps do work.

Modern air source heat pumps are successfully heating millions of homes across Europe and the UK and are becoming one of the most popular alternatives to gas boilers. When correctly designed and installed by an experienced heat pump installer in Derby, they provide reliable heating, hot water, and excellent energy efficiency throughout the year.

At The Thermal Heat Company, we install heat pumps across Derby, Burton upon Trent, Ashbourne, Belper, Matlock, Chesterfield, Nottingham, Ilkeston, Long Eaton, Ripley, and surrounding areas throughout the East Midlands.

Let’s separate fact from fiction…

Why do some people think heat pumps don’t work?

Many negative experiences and stories can traced back to one or all the following issues:

Poor system design

Incorrect installation

Unrealistic expectations

A heat pump is not simply a boiler replacement. The system should be designed to suit the property’s heating requirements, insulation levels and radiator sizes. When shortcuts are taken, performance can suffer.

Do Heat Pumps Work throughout Winter?

Modern air source heat pumps are designed to run in low outdoor temperatures and continue extracting heat from the air even during winter conditions.

In fact, many systems continue to operate efficiently when temperatures drop below freezing.

While a heat pump works differently from a traditional gas boiler, it can keep your home warm and comfortable throughout the colder months.

Are Heat Pumps Expensive to Run?

Not necessarily...

The running cost of a heat pump depends on:

  • Property insulation
  • Heating demand
  • Electricity tariffs
  • System design
  • User controls

Because heat pumps are highly efficient, they can produce several units of heat for every unit of electricity consumed.

This efficiency is one of the reasons heat pumps are becoming increasingly popular as energy prices continue to fluctuate.

The best way to describe it is that a heat pump is a long term investment.

Heat Pumps Work Even Better with Solar Panels, Battery Storage and EV Charging

One of the biggest advantages of a heat pump is how well it integrates with other renewable technologies.

Unlike a gas boiler, a heat pump runs on electricity, which means it can take advantage of electricity generated by solar panels and stored in home battery systems.

For homeowners looking to reduce their energy bills and carbon footprint, combining a heat pump with solar PV and battery storage can create a highly efficient home energy system.

Benefits include:

Using free electricity generated by your solar panels to help run your heat pump.

Storing excess solar energy in batteries for use during the evening.

Reducing reliance on energy imported from the grid.

Lowering overall household energy costs.

Future-proofing your home against rising energy prices.

Many homeowners are now creating fully integrated renewable energy systems that combine:

  • Air source heat pumps
  • Solar PV panels
  • Battery storage
  • Electric vehicle (EV) chargers

This allows a single system to provide heating, hot water, electricity generation, energy storage, and vehicle charging from renewable sources.

As the UK continues its transition towards cleaner energy, these technologies work together to help households become more energy independent while reducing running costs and emissions.

Why Some Heat Pump Installations Underperform

When people say their heat pump “doesn’t work,” there is usually an underlying reason.

  • Incorrect Sizing
  • A heat pump that is too small may struggle to meet demand during colder periods.
  • Poor System Design
  • Existing radiators and pipework may need upgrades to maximise performance.
  • Lack of Commissioning
  • Proper setup and optimisation are essential to ensure the system runs efficiently.
  • User Education

Heat pumps work differently from boilers. Understanding how to use controls effectively can make a significant difference to comfort and efficiency.

Heat Pumps vs Gas Boilers

Both systems have their advantages, but heat pumps offer several benefits:

  • Lower carbon emissions
  • High energy efficiency
  • Reduced reliance on fossil fuels
  • Eligibility for the Boiler Upgrade Scheme
  • Potential long-term savings

For many homeowners, a heat pump can provide a future-proof heating solution that aligns with the UK’s move towards cleaner energy.

The Importance of Choosing the Right Installer

A heat pump is only as good as the design and installation behind it.

Every property is different, which is why a detailed heat loss calculation and system design are essential before installation begins.

Working with an experienced installer helps ensure the system is correctly specified, installed, and commissioned for your home.

The Verdict: Do Heat Pumps Really Work?

Yes, heat pumps absolutely work.

The idea that “heat pumps don’t work” is usually based on poor installations, outdated information, or misunderstandings about how the technology operates.

When correctly designed and installed, a heat pump can provide reliable heating, hot water, and excellent energy efficiency throughout the year.

Thinking About a Heat Pump?

At The Thermal Heat Company, we help homeowners across Derby and the Midlands understand whether a heat pump is right for their property. We carry out detailed assessments, explain the available options, and can advise on eligibility for the £7,500 or £9000 Boiler Upgrade Scheme grant.

Categories
Heat Pumps

Still on Oil Heating? Why More Homeowners in the Midlands Are Looking at Heat Pumps

Thermal Heat Pumps Derby Nottingham Ashbourne

If your home still runs on oil and you don’t have access to mains gas, you’re not alone. Thousands of rural and off-grid properties across the Midlands continue to rely on oil boilers for heating and hot water.

But in recent years, more homeowners have started asking the same question:

Is there a better long-term alternative to oil heating?

With fluctuating fuel prices, delivery uncertainty, ageing boilers, and growing awareness around energy efficiency, many households are now exploring whether a heat pump installation in the Midlands could be the right next step.

Why Some Homeowners Are Moving Away from Oil Heating

Oil boilers have served homes well for many years, but they can come with challenges that are becoming harder to ignore.

Common concerns include:

Large refill costs, especially during winter

Oil prices changing quickly without warning

Dependence on delivery schedules

External tanks taking up space

Older boilers becoming less efficient over time

Unexpected repair bills on ageing systems

For many families, it’s not about panic replacing a boiler overnight. It’s about wanting a heating system that feels more stable, modern, and energy efficient.

What Is a Heat Pump?

A heat pump is a low-carbon heating system that uses energy from the outside air to heat your home and hot water.

Instead of burning fuel like oil or gas, it transfers renewable heat energy into your property efficiently.

This makes it an increasingly popular option for off-grid homes across the Midlands.

To learn more about how heat pumps work, the Energy Saving Trust offers a useful guide.

Heat Pumps Cost More Upfront — But Many See Them as a Long-Term Investment

It’s important to be honest: installing a heat pump usually costs more initially than replacing an oil boiler.

However, many homeowners now look beyond the upfront cost and focus on long-term value.

A correctly designed and installed heat pump can offer:

Lower reliance on fossil fuels

Highly efficient heating

Lower carbon emissions

Modern technology

Potential savings over time depending on home efficiency and usage

Improved comfort with steady heating temperatures

Much like upgrading insulation or installing solar panels, many see it as an investment in the property.

Why Heat Pumps Can Work Well for Rural Homes

For homes without mains gas, heat pumps can be especially attractive because they don’t require fuel deliveries or oil storage tanks.

That means:

No tank to refill

No worry about running low

No oil deliveries to arrange

Cleaner, quieter heating

Reliable comfort when properly designed

For rural homeowners, this can remove a lot of hassle from day-to-day heating.

Bigger Grants for Homes on Oil and LPG

As of 21st April 2026, the UK Government announced major updates to the Boiler Upgrade Scheme (BUS) to help more households move away from fossil fuels.

These updates include increased support for homes currently heated by oil and LPG.

According to the official GOV.UK announcement:

Grants for switching from oil or LPG to a heat pump increased to £9,000

Standard grant remains £7,500 for other fossil fuel systems

Scheme extended until April 2028

Additional focus on helping rural homes most affected by fuel costs

Read the official announcement here:

https://www.gov.uk/government/news/decisive-action-to-break-influence-of-gas-on-electricity-prices

This is significant news for many Midlands homeowners who previously felt the upgrade cost was too high.

Is a Heat Pump Right for Every Oil-Heated Home?

Not always.

Every property is different. Factors such as insulation levels, radiator sizing, hot water demand, and available outdoor space all matter.

That’s why a professional home survey is the best place to start.

Some homes may benefit from improvements first, while others may be excellent candidates straight away.

Looking at Your Options in the Midlands?

If your oil boiler is ageing, your fuel bills are rising, or you simply want to understand what alternatives are available, now is a smart time to explore your options.

For many homeowners across the Midlands, heat pumps are no longer just a future idea — they’re becoming a practical next step.

At The Thermal Heat Company, we help homeowners across the Midlands understand whether a heat pump is suitable for their property, with honest advice and no pressure.

If you have more questions about heat pump installation, or would like a free, no obligation quote, please contact us.

Categories
Heat Pumps

Heat Pumps Explained: How They Work, What They Cost, and What Grants Are Available

Thermal Heat Pumps Derby Nottingham Ashbourne

With energy prices rising and more homeowners looking for greener, future‑proof heating, heat pumps are becoming an increasingly popular choice. But if you’re new to the idea, it’s completely normal to have questions.

In this guide, we’ll explain how heat pumps work, what they typically cost, and what grants are available to help reduce the upfront price, all in plain English.

How does a heat pump work?

A heat pump works by taking heat from a natural source usually the outside air and using it to heat your home and hot water. Even when it feels cold outside, there is still heat energy in the air. A heat pump captures this heat, boosts it using electricity, and then distributes it through your radiators, underfloor heating, and hot‑water cylinder.

Because heat pumps move heat rather than burn fuel, they are extremely efficient and provide consistent, low‑carbon heating.

Are heat pumps suitable for all homes?

Heat pumps work best in well‑insulated properties and provide steady, comfortable heat rather than short bursts. Insulation levels, radiator size, and pipework all play a role, which is why a proper heat‑loss survey is essential.

What grants are available for heat pumps?

The UK Government currently offers the Boiler Upgrade Scheme (BUS), providing a £7,500 grant towards the cost of installing a heat pump. The grant is applied directly to the installation cost, reducing what you pay upfront. We handle the application process on your behalf.

What is the typical cost of a heat pump?

A full heat pump installation typically costs around £20,000 for an average home. With the £7,500 BUS grant applied, this can reduce the final cost to around £12,500, depending on your property and any additional work required.

We always carry out a full survey so you know exactly what’s included and what your final cost will be.

Is a heat pump worth it?

When correctly designed and installed, heat pumps offer lower carbon emissions, efficient heating, and long‑term reliability, making them a future‑proof solution for many homes.

If you have more questions about heat pump installation, or would like a free, no obligation quote, please contact us.